ICEA Group on Friday last week officially launched the Mbale Agency office.
The office which is located at 1st Floor Saima Complex along Market Street, in the heart of Mbale town and will act as a one-stop centre for operations in the eastern region.
This adds to a list of its several other branches in Mbarara, Gulu, Arua, Kabale, and Headquarters in Kampala.
According to the ICEA Life Assurance CEO Jackson Muli, the uptake of life Assurance products has been slow due to low understanding of the life products. However, since the separation of Life Assurance and General Insurance businesses, there has been a remarkable growth in the number of clientele on each side which has rendered us one of the fastest growing insurance company in East Africa.
Insurance penetration in Uganda has stagnated at 0.8 percent of GDP and the industry has been struggling to come to terms with a sluggish economy and a sector that requires introduction of professionalism and discipline in settling outstanding customer claims, which ICEA is committing to achieve.