As financial institutions look into the possibilities of what they can do within the digital space, more banks are embracing technology to enhance delivery of financial services.
For this reason, Diamond Trust Bank customers will now do transactions from more than 500 Automated Teller Machine (ATM) locations in Uganda following the bank’s partnership between Interswitch East Africa.
Speaking at the launch of the partnership at DTB headquarters in Kampala, Mr. Varghese Thambi, Chief Executive officer DTB said that “Interswitch ATM service will bring a convenient and reliable service to our customers, thanks to increased accessibility through the already existent network with other core member banks. Our customers will be able to suitably access their funds all over the country within a network of over 500 ATM locations.”
Mr. Olumuyiwa Asagba the Chief Executive Officer at Interswitch East Africa welcomed the entry of DTB into the Interswitch family saying this partnership adds value to customers on the network and is also a secure way to conduct operations.
“We commend DTB for taking the strategic decision to join Interswitch and in providing their customers and those of other banks on the network greater convenience and access to services their banks offer,” Asagba said.
He further said that they strongly believe that by leveraging the Interswitch network, financial institutions will be able to make financial services more affordable and accessible to their customers.
This partnership is an indication of Interswitch and DTB commitment towards using technology to enhance service delivery.
The Interswitch is a national switch that enables customers to access their accounts using other member Banks’ ATM outlets. Member banks that have previously joined the interswitch network include,; Cairo International Bank, Centenary Bank, Commercial Bank for Africa, dfcu Bank, Diamond Trust Bank, Exim Bank, Finance Trust Bank, FINCA, GTBank, Housing Finance Bank, NC Bank, Opportunity Bank, Orient Bank, Post Bank, Top Finance Bank and United Bank for Africa.